Sales Development Representative

As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance. At Thermo Fisher Scientific, our 120,000 extraordinary minds each have a unique story. Join us in our mission—enabling customers to make the world healthier, cleaner, and safer. Our Australia and New Zealand team of 1600+ employees deliver outstanding science products and solutions to key markets including life sciences, diagnostics, food & beverage, environmental & industrial, healthcare, and analytical instrumentation. As a member of our office-based Sales Development team, you will connect with customers via telephone, email, and other digital methods to generate and qualify sales leads for our exceptional products and services. Our high-quality work lays the foundation for optimal customer engagement and surpassing sales expectations. Job Title: Sales Development Representative Reports to: Sales Development Manager Position Location: Scoresby, Melbourne Responsibilities: Understand the organization's offerings and build interest by identifying customer needs and providing appropriate solutions. Accurately record daily activities using Salesforce.com and drive high-quality sales opportunities promptly. Handle sales inquiries from various inbound/outbound programs, focusing on improving customer-facing time and achieving call and revenue targets. Conduct research on organizations and contacts using internal and external data to initiate sales with prospective or existing customers. Discover customer needs and offer the best solutions based on analysis. Adhere to policies and procedures to ensure a reputable, safe and healthy workplace. Participate in collaborative forums to share market insights, market intelligence, and customer feedback. Contribute to process improvement initiatives. Requirements: Bachelor’s degree in a science-related field. Previous work experience in a commercial environment; sales experience is beneficial. Ability to absorb complex information and apply it accurately and quickly. Goal and results-oriented. Coachable with a thirst to learn, motivated and driven. Experience in building and maintaining collaborative relationships. Proficiency with business software applications including MS Outlook Suite and virtual communication tools. Benefits: Formal and on-the-job training with access to Thermo Fisher Scientific’s global University. Diverse and engaging work culture with career advancement opportunities. Employee recognition and engagement programs. Join an excellent, thriving team! Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.