Client Delivery Graduate Program

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone. What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. The Role: Join the Mission to Fix Energy If you love making things better for customers, building great products, and bringing people together to find solutions, you’ve come to the right place. We are a flat and agile organisation and plan to remain this way. We are looking for a Graduate Client Delivery Associates who wants to be a hands-on individual contributor. You won't be watching from the sidelines; you will be helping us build capability across our business with Kraken and other partners as we continue to grow. Our Delivery Associates are here to solve complex problems with great products. What you'll do Master the Product: Dive deep into how Kraken works to identify problems and refine solutions that leverage our latest capabilities. Collaborate Across Teams: Work closely with our engineering teams, our clients, and our senior Delivery Leads to define and align on the product vision and strategy. Triage & Resolve: Act as a point of contact for technical development and issue resolution, ensuring client priorities are clearly communicated to our engineering domains. Ensure Continuous Improvement: Constantly review and adapt our approach to meet the evolving needs of both the customer and the business. What you'll bring Since this is a graduate-level entry point, we prioritise attitude, aptitude, and soft skills: Relentless Problem Solving: You don’t stop until you’ve found the "why" behind a problem and a way to fix it. Interest in Tech: You have a genuine interest in technology and a desire to learn how complex platforms are built and scaled to solve real-world problems. Influencing Skills: You are a strong communicator who isn't afraid to challenge traditional ways of thinking or suggest a better way of doing things. Adaptability & Patience: Our clients are undergoing massive transformations. You have the patience to guide them through change and the agility to pivot when needed. Collaborative Spirit: You thrive in a "flat" environment where bringing the right people together is the only way to get the job done. Invincible Attitude: You are focused, driven, and possess the grit to see delivery goals through to completion in a fast paced environment