Junior Program Coordinator

At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We offer immersive short-term and long-term language courses and programs across different languages in the countries where they’re spoken. Are you ready for a dynamic role in a truly international environment? As a Junior Program Coordinator, you will promote our EF Language Abroad programs to potential students with the support of your local and Global Sales Teams. You will engage with students personally, via email, and over the phone, guiding them through their journey with us until they return from their trip. Your key responsibilities will include: Drive Sales: Use our internal database to sustain a successful long-term sales strategy of our programs Customer Service: Being the first point-of-contact for our customers on their journey with us, ensuring all communication is clear and all questions are answered quickly with top customer service every time. Administrative Tasks: Keep our internal sales database and all communications both internally and externally organized and clear for efficient work and easy accessibility to information Excellent Communication: Maintain a high-volume of outbound communication and calls daily to potential students Team Spirit: Motivate yourself and your team to reach individual and team goals with a positive, competitive attitude Relationship building: Represent EF at fairs and universities to meet prospective students throughout the year Teamwork: Build strong relationships with our global and diverse office and campus staff to provide students with the best EF experience What We’re Looking For: Full fluency in English (reading, writing, speaking) Full working rights in Australia Someone who is detail-oriented with a ‘can-do’ attitude Excellent communication and interpersonal skills Experience living, working, or studying abroad is a plus! All additional languages are a plus! *Please note that this role is fully on-site. Our onsite policy enhances collaboration, company culture, and faster decision-making. Working together in person fosters creativity, spontaneous idea-sharing, and stronger team connections, which we believe is essential for success. What EF offers: Discounts on EF programs for Staff, and Staff Friends and Family for all EF Programs Free use of EF Hello: a premium Language Learning App Tuition Reimbursement for continued Education Discounts with our global hotel and travel partners Exciting opportunities for domestic and international career advancement within 2-3 years And much more… At EF Language Abroad we are dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe. Ready to make a difference while having fun? Apply now!