People Operations Coordinator

At Ubank, we empower the digital generation to achieve financial success. Think of us as your daily money companion, offering a unified view of your finances with smart features and real-time insights. Save more, track spending, and achieve home ownership faster with Ubank. The Why: You'll help to deliver the People Operations workplan - driving smarter, faster, and more human-centered ways of working that elevate employee experience. With a lens of operational excellence and risk, you'll champion uplift across processes, policies and engagement to empower our Ucrew. Please note: This is a 12 month fixed term contract Key Responsibilities: Act as a first point of contact for People-related queries via service desk and service channels Coordinate servicing tasks using established workflows and checklists Maintain employee records, contracts, and documentation accurately Respond to standard enquiries using approved processes, templates and policies Process employee changes and payroll-related inputs accurately and on time Ensure data integrity across People systems and files Adhere to data privacy, record-keeping, and compliance requirements Support audits and compliance activities through accurate documentation and reporting Provide administrative and coordination support for People Operations initiatives Your Experience: Experience in an administrative, HR, People Operations, or service support role Exposure to basic employee lifecycle activities (e.g. onboarding support, record updates) advantageous Familiarity with workplace systems, databases, or ticketing tools Proficiency in Microsoft Office Suite Experience with HR systems or Atlassian tools (e.g. Jira, Confluence) is advantageous Tertiary qualifications in Human Resources, Business Administration, Psychology, or a related field (preferred but not essential) Why Ubank? Innovation with impact: From meaningful work to amazing benefits, we equip you with the tools and support to drive real change - so your ideas don't just stay ideas, they become impact. Collaborative, supportive & fun: We believe innovation is a team sport. It comes from a special kind of culture that's highly collaborative and gives people the support they need to thrive. Build something great: Ubank is where ambition meets opportunity. We don't just talk about change - we give you the tools, trust, and support to make it happen. Freedom to be yourself: We celebrate individuality and give you the flexibility to work in ways that suit your style. Our hybrid working model lets you balance connection and autonomy. Accelerate your Career: With clear paths for career development, your potential won't just be recognised, it'll be accelerated. We acknowledge the Traditional Custodians of our local area. This Sydney-based permanent role requires Australian or New Zealand citizenship or permanent residency. We welcome applicants of all backgrounds, and our Talent team is excited to connect with you. Apply now with your CV and explore this exciting opportunity!